Thank you very much for your continuous trust in our online service delivery for your organization.
Over the last Nine years, with you as our greatest supporter we have grown and evolved. This growth and enormous trust of your online needs with us requires that we create that environment where we are truly a reliable partner.
We are therefore eager to announce that from the 24th – 31th May 2013, we shall be undertaking a series of new measures that will give us a new platform to serve you better.
To achieve this, we have been over the last couple of months working behind the scenes on tools and facilities to automate and improve your experience online.
Part of that will involve an entire makeover strategy intended to hasten our collaboration. This will involve.
Identity: As we work towards efficiency, we realize our attention cannot be divided anymore, and so, we have set up an independent brand named “Hosteac” to effectively provide a platform for all your email hosting and domain needs. NB: Hosteac is 100% owned by Devterch.
A streamlined email service, we have paid attention to your concerns and are now shaping a better and more efficient solution for your business emails.
Downtime: As your solution driven partner, we intend to reduce your downtime. Our hosting infrastructure has been remodeled to smoothly be the best for all your online activity.
Support: We are automating how we provide you support. Having the best servers and infrastructure is not enough, our promise is to back this up with the best human support you can get, and we are hoping that this will be one important thing you will love about our new changes.
During this process, we shall keep you updated on a daily basis on the status, but we also anticipate some disruptions and a possibility of downtime on Saturday and Sunday, where access to your emails and websites will be limited.
We are anticipating that this strategy is not only going to be fruitful for our partnership but will also go a long way in stabilizing your online presence as a business oriented entity.
We regret the inconveniences this will cause, but, we believe its for the better.
Joshua Okapes | PM | Devterch Limted