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	<title>simple help for daily ICT issues...</title>
	<atom:link href="http://devterch.com/blog/feed/" rel="self" type="application/rss+xml" />
	<link>http://devterch.com/blog</link>
	<description>simple help for daily ICT issues...</description>
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			<item>
		<title>Free stock icons</title>
		<link>http://devterch.com/blog/115/free-stock-icons/</link>
		<comments>http://devterch.com/blog/115/free-stock-icons/#comments</comments>
		<pubDate>Wed, 10 Mar 2010 17:39:01 +0000</pubDate>
		<dc:creator>sepak</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[Graphics Design]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[free icons]]></category>
		<category><![CDATA[Free stock icons]]></category>
		<category><![CDATA[free website icons]]></category>
		<category><![CDATA[icons]]></category>
		<category><![CDATA[redistubatable icons]]></category>
		<category><![CDATA[website icons]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=115</guid>
		<description><![CDATA[We have lately been doing a lot of designs and quite often you need to use some icons.
If you are looking for some stock icons to use in their commercial project here are some for free. These icons are restriction-free. Feel free to use and abuse them, redistribute them, resell them, or anything else you [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>We have lately been doing a lot of designs and quite often you need to use some icons.<br />
If you are looking for some stock icons to use in their commercial project here are some for free. These icons are restriction-free. Feel free to use and abuse them, redistribute them, resell them, or anything else you can think of. If you like them, then thank me by linking to this blog post <img src='http://devterch.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  Officially these icons are dual licensed under the GPL and MIT licenses.</p>
<p>The pack includes 74 48×48px PNG icons.</p>
<p style="text-align: center;"><a href="http://www.devterch.com/support/resources/devterchicons.zip"><img class="alignnone size-full wp-image-116" title="free_stock_icons" src="http://devterch.com/blog/wp-content/uploads/2010/03/free_stock_icons.jpg" alt="Free Icons" width="481" height="850" /></a></p>
<p><a title="Free icons" href="http://www.devterch.com/support/resources/devterchicons.zip">Download the free icons here</a></p>
<p>Do not forget to leave your comments and link back to this post.</p>
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		<item>
		<title>How to remove z-connect virus?</title>
		<link>http://devterch.com/blog/84/how-to-remove-z-connect-virus/</link>
		<comments>http://devterch.com/blog/84/how-to-remove-z-connect-virus/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 05:44:07 +0000</pubDate>
		<dc:creator>stanley</dc:creator>
				<category><![CDATA[Virus]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=84</guid>
		<description><![CDATA[You can run antivirus and antispyware programs, but the sad fact is if you have found one virus on your computer, you probably have several. Cleaning the computer now requires you to follow these steps, because modern viruses and spyware entrench themselves in files that your computer needs in order to run:
1. Virus-check your data [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>You can run antivirus and antispyware programs, but the sad fact is if you have found one virus on your computer, you probably have several. Cleaning the computer now requires you to follow these steps, because modern viruses and spyware entrench themselves in files that your computer needs in order to run:</p>
<p>1. Virus-check your data files (not application files&#8211; you have installer CDs for those).<br />
2. Back up the data files, getting them off your hard drive.<br />
3. Get your original operating system CDs that came with your computer.<br />
4. Boot your computer from the operating system CD.<br />
5. Select the option that erases your hard drive and then reinstall your system software.<br />
6. Turn on your software firewall that came with your operating system.<br />
7. Reconnect to the internet, and download *all* Windows updates, no matter how long it takes.<br />
8. Reinstall your application software, and update the applications as much as you can.<br />
9. Reinstall your data files.<br />
10. Create a limited user account on your system that does *not* have administrator access, and web surf only from this account.</p>
<p>Yes, this is a pain in the butt. No, there is no other way. No, antivirus and antispyware programs cannot fix this problem on its own.</p>
<p>So, what do you do in the future?</p>
<p>1. Never click on links you find in an e-mail.<br />
2. Never open an e-mail attachment, ever.<br />
3. Only download files from a reputable website that you know is on the up-and-up.<br />
4. Never use bit-torrent and other file-sharing programs.<br />
5. Never use an unsolicited drive-checking site.<br />
6. Turn off all java and java scripting by default, and only enable java and java scripting for sites that you know you can trust.<br />
7. Never read an unsolicited e-mail, and delete spam immediately. It is possible to be hacked by reading an e-mail alone.</p>
<p>Please adhere to the &#8216;dont&#8217;s&#8217; I provided above, because you will have to repeat the cleaning steps that I listed first *every time you get infected.* Anti-spyware and anti-virus programs are good to have, but they are a second line of defense. The best way to protect your system is you, and changing your behavior.</p>
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		<item>
		<title>How to Uninstall McAfee or Norton antivirus and security Products</title>
		<link>http://devterch.com/blog/91/how-to-uninstall-mcafee-or-norton-antivirus-and-security-products/</link>
		<comments>http://devterch.com/blog/91/how-to-uninstall-mcafee-or-norton-antivirus-and-security-products/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 05:42:48 +0000</pubDate>
		<dc:creator>Norman Ammans</dc:creator>
				<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=91</guid>
		<description><![CDATA[One of the most frequently asked questions I get is how to uninstall McAfee or Norton antivirus and security products. Maybe its because trial versions of these products were preinstalled when the customer purchased the computer, or maybe you want to uninstall McAfee and install another antivirus software product.
Some computer users try to install an [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>One of the most frequently asked questions I get is how to uninstall McAfee or Norton antivirus and security products. Maybe its because trial versions of these products were preinstalled when the customer purchased the computer, or maybe you want to uninstall McAfee and install another antivirus software product.<br />
Some computer users try to install an antivirus product and they are told to uninstall McAfee before they can proceed even though it appears McAfee is not running on the system. </p>
<p>Follow the instructions below to safely remove McAfee security products including their antivirus and firewall from your computer. 	</p>
<p>Removal through the Add/Remove Programs Control Panel</p>
<p>Most of the time, you can simply remove McAfee products through the Add/Remove Control Panel.</p>
<p>1) Click on Start, Click on Control Panel<br />
2) Double-click on Add or Remove Programs<br />
3) Find the Network Associates or McAfee product listed and click on it.<br />
4) Click on Change/Remove<br />
5) You&#8217;ll see a screen , Place a checkmark next to each McAfee product you wish to remove and click Remove</p>
<p>6) You&#8217;ll see a warning message, comfirm you want to remove </p>
<p>7) .The removal process will start showing each program being removed, then it will ask to restart the computer. Go ahead and reboot after the removal process is finished.</p>
<p> <img src='http://devterch.com/blog/wp-includes/images/smilies/icon_cool.gif' alt='8)' class='wp-smiley' /> After rebooting McAfee should be removed from your system. </p>
<p>Some times the normal uninstall may not remove it, try the automatic uninstall instructions below to remove McAfee security products.</p>
<p>Removing McAfee Automatically</p>
<p>McAfee has an automatic removal program to remove the following software products when the normal removal methods fail. However It does not work with Windows 98 or Windows ME. The removal tool deletes all traces of the following products in Windows 2000 Pro, Windows XP Home and Professional, and Windows Vista.<br />
•	McAfee Security Center<br />
•	McAfee VirusScan<br />
•	McAfee Personal Firewall Plus<br />
•	McAfee Privacy Service<br />
•	McAfee SpamKiller<br />
•	McAfee Wireless Network Security<br />
•	McAfee SiteAdvisor<br />
•	McAfee Data Backup<br />
•	McAfee Network Manager<br />
•	McAfee Easy Network<br />
•	McAfee AntiSpyware<br />
Download the McAfee Removal Tool and run it to remove the above programs.<br />
1.	Use the following link to download the MCPR removal tool</p>
<p>http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe</p>
<p>2.	Click Save and save the file to your desktop<br />
3.	Close all McAfee Application windows you may have open, and double-click on MCPR.exe to start the removal tool. Windows Vista users will have to right-click on the file and select &#8220;Run as Administrator&#8221;<br />
4.	After the removal tool finishes, you should be prompted to restart your computer.<br />
5.	Once the computer restarts, your McAfee product should be uninstalled.<br />
6.	If for any reason there appears a red X during the uninstall, go to the following location for more advanced uninstall instructions involving the registry.</p>
<p>http://tools.mcafeehelp.com/doc.php?siteid=1&amp;docid=419397</p>
<p>Extra Optional Steps<br />
1.	Open My Computer, double-click on Drive C<br />
2.	Double-click on Program Files<br />
3.	Look for any McAfee product folders that remain. Right-click on them and choose Delete<br />
4.	Close My Computer and other folders</p>
<p>And for those with the same problem with other Antivirus Programs try the following Removal Instructions;  </p>
<p>Uninstall Norton<br />
Uninstall McAfee<br />
Uninstall Avast<br />
Uninstall AVG<br />
Uninstall AntiVir<br />
Uninstall Panda </p>
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		<item>
		<title>RETRIEVING YOUR SERIAL AND MODEL NUMBER/NAME</title>
		<link>http://devterch.com/blog/92/retrieving-your-serial-and-model-numbername/</link>
		<comments>http://devterch.com/blog/92/retrieving-your-serial-and-model-numbername/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 05:41:21 +0000</pubDate>
		<dc:creator>Norman Ammans</dc:creator>
				<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=92</guid>
		<description><![CDATA[If you are a computer tech then this will me awesome for you, as getting the model and serial number can be the most tedious part of the job; whatever the reason you lost your serial number like laptop stickers rubbed off very quickly and manufacturer’s website has not been helpful then the commands am [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>If you are a computer tech then this will me awesome for you, as getting the model and serial number can be the most tedious part of the job; whatever the reason you lost your serial number like laptop stickers rubbed off very quickly and manufacturer’s website has not been helpful then the commands am giving you are the best because within a few seconds you will know your serial and model number again.<br />
Desktops and Laptops comes with a serial number (or service tag) and a model name. If you ever loose this information, then you can use MS DOS commands to retrieve the information<br />
To retrieve serial number of the computer run the following command<br />
wmic bios get serialnumber<br />
To retrieve model name of the computer run the following command<br />
wmic csproduct get name<br />
I hope the commands do for you as we can only find drivers based on the serial number.<br />
All you have to do is go to Start &gt; Run and then type cmd and click Open. After doing this then the information they provided worked.<br />
wmic bios get serialnumber<br />
wmic csproduct get name</p>
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		<item>
		<title>23 suggestions to improve your   Windows XP performance</title>
		<link>http://devterch.com/blog/93/23-suggestions-to-improve-your-windows-xp-performance/</link>
		<comments>http://devterch.com/blog/93/23-suggestions-to-improve-your-windows-xp-performance/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 05:39:50 +0000</pubDate>
		<dc:creator>Norman Ammans</dc:creator>
				<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=93</guid>
		<description><![CDATA[Since defragging the disk won&#8217;t do much to improve Windows XP performance, here are 23 suggestions that will. Each can enhance the performance and reliability of your customers&#8217; PCs. Best of all; most of them will cost you nothing.
1.) To decrease a system&#8217;s boot time and increase system performance uses the money you save by [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>Since defragging the disk won&#8217;t do much to improve Windows XP performance, here are 23 suggestions that will. Each can enhance the performance and reliability of your customers&#8217; PCs. Best of all; most of them will cost you nothing.<br />
1.) To decrease a system&#8217;s boot time and increase system performance uses the money you save by not buying defragmentation software &#8212; the built-in Windows defragmenter works just fine &#8212; and instead equip the computer with an Ultra-133 or Serial ATA hard drive with 8-MB cache buffer.</p>
<p>2.) If a PC has less than 512 MB of RAM, add more memory. This is a relatively inexpensive and easy upgrade that can dramatically improve system performance.</p>
<p>3.) Ensure that Windows XP is utilizing the NTFS file system. If you&#8217;re not sure, here&#8217;s how to check: First, double-click the My Computer icon, right-click on the C: Drive, then select Properties. Next, examine the File System type; if it says FAT32, then back-up any important data. Next, click Start; click Run, type CMD, and then click OK. At the prompt, type CONVERT C: /FS: NTFS and press the Enter key. This process may take a while; it&#8217;s important that the computer be uninterrupted and virus-free. The file system used by the bootable drive will be either FAT32 or NTFS. I highly recommend NTFS for its superior security, reliability, and efficiency with larger disk drives.</p>
<p>4.) Disable file indexing. The indexing service extracts information from documents and other files on the hard drive and creates a &#8220;searchable keyword index.&#8221; As you can imagine, this process can be quite taxing on any system.</p>
<p>The idea is that the user can search for a word, phrase, or property inside a document, should they have hundreds or thousands of documents and not know the file name of the document they want. Windows XP&#8217;s built-in search functionality can still perform these kinds of searches without the Indexing service. It just takes longer. The OS has to open each file at the time of the request to help find what the user is looking for.</p>
<p>Most people never need this feature of search. Those who do are typically in a large corporate environment where thousands of documents are located on at least one server. But if you&#8217;re a typical system builder, most of your clients are small and medium businesses. And if your clients have no need for this search feature, I recommend disabling it.</p>
<p>Here&#8217;s how: First, double-click the My Computer icon. Next, right-click on the C: Drive, then select Properties. Uncheck &#8220;Allow Indexing Service to index this disk for fast file searching.&#8221; Next, apply changes to &#8220;C: subfolders and files,&#8221; and click OK. If a warning or error message appears (such as &#8220;Access is denied&#8221;), click the Ignore All button.</p>
<p>5.) Update the PC&#8217;s video and motherboard chipset drivers. Also, update and configure the BIOS. For more information on how to configure your BIOS properly, see this article on my site.</p>
<p>6.) Empty the Windows Prefetch folder every three months or so. Windows XP can &#8220;prefetch&#8221; portions of data and applications that are used frequently. This makes processes appear to load faster when called upon by the user. That&#8217;s fine. But over time, the prefetch folder may become overloaded with references to files and applications no longer in use. When that happens, Windows XP is wasting time, and slowing system performance, by pre-loading them. Nothing critical is in this folder, and the entire contents are safe to delete.</p>
<p>7.) Once a month, run a disk cleanup. Here&#8217;s how: Double-click the My Computer icon. Then right-click on the C: drive and select Properties. Click the Disk Cleanup button &#8212; it&#8217;s just to the right of the Capacity pie graph &#8212; and delete all temporary files.</p>
<p>8.) In your Device Manager, double-click on the IDE ATA/ATAPI Controllers device, and ensure that DMA is enabled for each drive you have connected to the Primary and Secondary controller. Do this by double-clicking on Primary IDE Channel. Then click the Advanced Settings tab. Ensure the Transfer Mode is set to &#8220;DMA if available&#8221; for both Device 0 and Device 1. Then repeat this process with the Secondary IDE Channel.</p>
<p>9.) Upgrade the cabling. As hard-drive technology improves, the cabling requirements to achieve these performance boosts have become more stringent. Be sure to use 80-wire Ultra-133 cables on all of your IDE devices with the connectors properly assigned to the matching Master/Slave/Motherboard sockets. A single device must be at the end of the cable; connecting a single drive to the middle connector on a ribbon cable will cause signaling problems. With Ultra DMA hard drives, these signaling problems will prevent the drive from performing at its maximum potential. Also, because these cables inherently support &#8220;cable select,&#8221; the location of each drive on the cable is important. For these reasons, the cable is designed so drive positioning is explicitly clear.</p>
<p>10.) Remove all spyware from the computer. Use free programs such as AdAware by Lavasoft or SpyBot Search &amp; Destroy. Once these programs are installed, be sure to check for and download any updates before starting your search. Anything either program finds can be safely removed. Any free software that requires spyware to run will no longer function once the spyware portion has been removed; if your customer really wants the program even though it contains spyware, simply reinstall it. For more information on removing Spyware visit this Web Pro News page.</p>
<p>11.) Remove any unnecessary programs and/or items from Windows Startup routine using the MSCONFIG utility. Here&#8217;s how: First, click Start, click Run, type MSCONFIG, and click OK. Click the StartUp tab, and then uncheck any items you don&#8217;t want to start when Windows starts. Unsure what some items are? Visit the WinTasks Process Library. It contains known system processes, applications, as well as spyware references and explanations. Or quickly identify them by searching for the filenames using Google or another Web search engine.</p>
<p>12.) Remove any unnecessary or unused programs from the Add/Remove Programs section of the Control Panel.</p>
<p>13.) Turn off any and all unnecessary animations, and disable active desktop. In fact, for optimal performance, turn off all animations. Windows XP offers many different settings in this area. Here&#8217;s how to do it: First click on the System icon in the Control Panel. Next, click on the advanced tab. Select the Settings button located under Performance. Feel free to play around with the options offered here, as nothing you can change will alter the reliability of the computer &#8212; only its responsiveness.</p>
<p>14.) If your customer is an advanced user who is comfortable editing their registry, try some of the performance registry tweaks offered at Tweak XP.</p>
<p>15.) Visit Microsoft&#8217;s Windows update site regularly, and download all updates labeled Critical. Download any optional updates at your discretion.</p>
<p>16.) Update the customer&#8217;s anti-virus software on a weekly, even daily, basis. Make sure they have only one anti-virus software package installed. Mixing anti-virus software is a sure way to spell disaster for performance and reliability.</p>
<p>17.) Make sure the customer has fewer than 500 type fonts installed on their computer. The more fonts they have, the slower the system will become. While Windows XP handles fonts much more efficiently than did the previous versions of Windows, too many fonts &#8212; that is, anything over 500 &#8212; will noticeably tax the system.</p>
<p>18.) Do not partition the hard drive. Windows XP&#8217;s NTFS file system runs more efficiently on one large partition. The data is no safer on a separate partition, and a reformat is never necessary to reinstall an operating system. The same excuses people offer for using partitions apply to using a folder instead. For example, instead of putting all your data on the D: drive, put it in a folder called &#8220;D drive.&#8221; You&#8217;ll achieve the same organizational benefits that a separate partition offers, but without the degradation in system performance. Also, your free space won&#8217;t be limited by the size of the partition; instead, it will be limited by the size of the entire hard drive. This means you won&#8217;t need to resize any partitions, ever. That task can be time-consuming and also can result in lost data.</p>
<p>19.) Check the system&#8217;s RAM to ensure it is operating properly. I recommend using a free program called MemTest86. The download will make a bootable CD or diskette (your choice), which will run 10 extensive tests on the PC&#8217;s memory automatically after you boot to the disk you created. Allow all tests to run until at least three passes of the 10 tests are completed. If the program encounters any errors, turn off and unplug the computer, remove a stick of memory (assuming you have more than one), and run the test again. Remember, bad memory cannot be repaired, but only replaced.</p>
<p>20.) If the PC has a CD or DVD recorder, check the drive manufacturer&#8217;s Web site for updated firmware. In some cases you&#8217;ll be able to upgrade the recorder to a faster speed. Best of all, it&#8217;s free.</p>
<p>21.) Disable unnecessary services. Windows XP loads a lot of services that your customer most likely does not need. To determine which services you can disable for your client, visit the Black Viper site for Windows XP configurations.</p>
<p>22.) If you&#8217;re sick of a single Windows Explorer window crashing and then taking the rest of your OS down with it, then follow this tip: open My Computer, click on Tools, then Folder Options. Now click on the View tab. Scroll down to &#8220;Launch folder windows in a separate process,&#8221; and enable this option. You&#8217;ll have to reboot your machine for this option to take effect.</p>
<p>23.) At least once a year, open the computer&#8217;s cases and blow out all the dust and debris. While you&#8217;re in there, check that all the fans are turning properly. Also inspect the motherboard capacitors for bulging or leaks. For more information on this leaking-capacitor phenomena, you can read numerous articles on my site.</p>
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		<title>MAKING AN AUTORUN CD</title>
		<link>http://devterch.com/blog/94/making-an-autorun-cd/</link>
		<comments>http://devterch.com/blog/94/making-an-autorun-cd/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 05:38:50 +0000</pubDate>
		<dc:creator>Norman Ammans</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=94</guid>
		<description><![CDATA[If for any reason you want to make an autorun CD and you have been wondering how it is done then this article is for you;
•	Open notepad
•	Write [autorun]
OPEN=INSTALL\Setup_filename.EXE
ICON=INSTALL\Setup_filename.EXE
•	Save it but not as a .txt file but as  .inf file. 
•	Next replace the “setup_filename.EXE” with the name of the setup file. Note that some times [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>If for any reason you want to make an autorun CD and you have been wondering how it is done then this article is for you;<br />
•	Open notepad<br />
•	Write [autorun]<br />
OPEN=INSTALL\Setup_filename.EXE<br />
ICON=INSTALL\Setup_filename.EXE</p>
<p>•	Save it but not as a .txt file but as  .inf file. </p>
<p>•	Next replace the “setup_filename.EXE” with the name of the setup file. Note that some times have the “.exe” extension some have “.msi” extension, just replace the setup file.</p>
<p>•	Its almost done now, burn your CD with the autorun.inf file included</p>
<p>•	You can go ahead and test your CD now; insert it in the CD drive and wait for the autorun to begin, if nothing happens double-click on the CD drive icon.</p>
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		<item>
		<title>TEN REASONS WHY YOUR PCs CRASH a MUST KNOW</title>
		<link>http://devterch.com/blog/82/ten-reasons-why-your-pcs-crash-a-must-know/</link>
		<comments>http://devterch.com/blog/82/ten-reasons-why-your-pcs-crash-a-must-know/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 05:38:04 +0000</pubDate>
		<dc:creator>Norman Ammans</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Bad Ram]]></category>
		<category><![CDATA[BIOS settings]]></category>
		<category><![CDATA[Hard disk drives]]></category>
		<category><![CDATA[Hardware conflict]]></category>
		<category><![CDATA[Overheating]]></category>
		<category><![CDATA[Power supply problems]]></category>
		<category><![CDATA[Printers]]></category>
		<category><![CDATA[REASONS WHY YOUR PCs CRASH]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=82</guid>
		<description><![CDATA[Who has seen a pop up like the one below;
Fatal error: the system has become unstable or is busy,&#8221; it says. &#8220;Enter to return to Windows or press Control-Alt-Delete to restart your computer. If you do this you will lose any unsaved information in all open applications.&#8221;
You have just been struck by the Blue Screen [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>Who has seen a pop up like the one below;<br />
Fatal error: the system has become unstable or is busy,&#8221; it says. &#8220;Enter to return to Windows or press Control-Alt-Delete to restart your computer. If you do this you will lose any unsaved information in all open applications.&#8221;</p>
<p>You have just been struck by the Blue Screen of Death. Anyone who uses Mcft Windows will be familiar with this. What can you do? More importantly, how can you prevent it happening?</p>
<p>1 Hardware conflict</p>
<p>The number one reason why Windows crashes is hardware conflict. Each hardware device communicates to other devices through an interrupt request channel (IRQ). These are supposed to be unique for each device.</p>
<p>For example, a printer usually connects internally on IRQ 7. The keyboard usually uses IRQ 1 and the floppy disk drive IRQ 6. Each device will try to hog a single IRQ for itself.</p>
<p>If there are a lot of devices, or if they are not installed properly, two of them may end up sharing the same IRQ number. When the user tries to use both devices at the same time, a crash can happen. The way to check if your computer has a hardware conflict is through the following route:</p>
<p>* Start-Settings-Control Panel-System-Device Manager.</p>
<p>Often if a device has a problem a yellow &#8216;!&#8217; appears next to its description in the Device Manager. Highlight Computer (in the Device Manager) and press Properties to see the IRQ numbers used by your computer. If the IRQ number appears twice, two devices may be using it.</p>
<p>Sometimes a device might share an IRQ with something described as &#8216;IRQ holder for PCI steering&#8217;. This can be ignored. The best way to fix this problem is to remove the problem device and reinstall it.</p>
<p>Sometimes you may have to find more recent drivers on the internet to make the device function properly. A good resource is www.driverguide.com. If the device is a soundcard, or a modem, it can often be fixed by moving it to a different slot on the motherboard (be careful about opening your computer, as you may void the warranty).</p>
<p>When working inside a computer you should switch it off, unplug the mains lead and touch an unpainted metal surface to discharge any static electricity.</p>
<p>To be fair to Mcft, the problem with IRQ numbers is not of its making. It is a legacy problem going back to the first PC designs using the IBM 8086 chip. Initially there were only eight IRQs. Today there are 16 IRQs in a PC. It is easy to run out of them. There are plans to increase the number of IRQs in future designs.</p>
<p>2 Bad Ram</p>
<p>Ram (random-access memory) problems might bring on the blue screen of death with a message saying Fatal Exception Error. A fatal error indicates a serious hardware problem. Sometimes it may mean a part is damaged and will need replacing.</p>
<p>But a fatal error caused by Ram might be caused by a mismatch of chips. For example, mixing 70-nanosecond (70ns) Ram with 60ns Ram will usually force the computer to run all the Ram at the slower speed. This will often crash the machine if the Ram is overworked.</p>
<p>One way around this problem is to enter the BIOS settings and increase the wait state of the Ram. This can make it more stable. Another way to troubleshoot a suspected Ram problem is to rearrange the Ram chips on the motherboard, or take some of them out. Then try to repeat the circumstances that caused the crash. When handling Ram try not to touch the gold connections, as they can be easily damaged.</p>
<p>Parity error messages also refer to Ram. Modern Ram chips are either parity (ECC) or non parity (non-ECC). It is best not to mix the two types, as this can be a cause of trouble.</p>
<p>EMM386 error messages refer to memory problems but may not be connected to bad Ram. This may be due to free memory problems often linked to old Dos-based programmes.</p>
<p>3 BIOS settings</p>
<p>Every motherboard is supplied with a range of chipset settings that are decided in the factory. A common way to access these settings is to press the F2 or delete button during the first few seconds of a boot-up.</p>
<p>Once inside the BIOS, great care should be taken. It is a good idea to write down on a piece of paper all the settings that appear on the screen. That way, if you change something and the computer becomes more unstable, you will know what settings to revert to.</p>
<p>A common BIOS error concerns the CAS latency. This refers to the Ram. Older EDO (extended data out) Ram has a CAS latency of 3. Newer SDRam has a CAS latency of 2. Setting the wrong figure can cause the Ram to lock up and freeze the computer&#8217;s display.</p>
<p>Mcft Windows is better at allocating IRQ numbers than any BIOS. If possible set the IRQ numbers to Auto in the BIOS. This will allow Windows to allocate the IRQ numbers (make sure the BIOS setting for Plug and Play OS is switched to &#8216;yes&#8217; to allow Windows to do this.).</p>
<p>4 Hard disk drives</p>
<p>After a few weeks, the information on a hard disk drive starts to become piecemeal or fragmented. It is a good idea to defragment the hard disk every week or so, to prevent the disk from causing a screen freeze. Go to</p>
<p>* Start-Programs-Accessories-System Tools-Disk Defragmenter</p>
<p>This will start the procedure. You will be unable to write data to the hard drive (to save it) while the disk is defragmenting, so it is a good idea to schedule the procedure for a period of inactivity using the Task Scheduler.</p>
<p>The Task Scheduler should be one of the small icons on the bottom right of the Windows opening page (the desktop).</p>
<p>Some lockups and screen freezes caused by hard disk problems can be solved by reducing the read-ahead optimisation. This can be adjusted by going to</p>
<p>* Start-Settings-Control Panel-System Icon-Performance-File System-Hard Disk.</p>
<p>Hard disks will slow down and crash if they are too full. Do some housekeeping on your hard drive every few months and free some space on it. Open the Windows folder on the C drive and find the Temporary Internet Files folder. Deleting the contents (not the folder) can free a lot of space.</p>
<p>Empty the Recycle Bin every week to free more space. Hard disk drives should be scanned every week for errors or bad sectors. Go to</p>
<p>* Start-Programs-Accessories-System Tools-ScanDisk</p>
<p>Otherwise assign the Task Scheduler to perform this operation at night when the computer is not in use.</p>
<p>5 Fatal OE exceptions and VXD errors</p>
<p>Fatal OE exception errors and VXD errors are often caused by video card problems.</p>
<p>These can often be resolved easily by reducing the resolution of the video display. Go to</p>
<p>* Start-Settings-Control Panel-Display-Settings</p>
<p>Here you should slide the screen area bar to the left. Take a look at the colour settings on the left of that window. For most desktops, high colour 16-bit depth is adequate.</p>
<p>If the screen freezes or you experience system lockups it might be due to the video card. Make sure it does not have a hardware conflict. Go to</p>
<p>* Start-Settings-Control Panel-System-Device Manager</p>
<p>Here, select the + beside Display Adapter. A line of text describing your video card should appear. Select it (make it blue) and press properties. Then select Resources and select each line in the window. Look for a message that says No Conflicts.</p>
<p>If you have video card hardware conflict, you will see it here. Be careful at this point and make a note of everything you do in case you make things worse.</p>
<p>The way to resolve a hardware conflict is to uncheck the Use Automatic Settings box and hit the Change Settings button. You are searching for a setting that will display a No Conflicts message.</p>
<p>Another useful way to resolve video problems is to go to</p>
<p>* Start-Settings-Control Panel-System-Performance-Graphics</p>
<p>Here you should move the Hardware Acceleration slider to the left. As ever, the most common cause of problems relating to graphics cards is old or faulty drivers (a driver is a small piece of software used by a computer to communicate with a device).</p>
<p>Look up your video card&#8217;s manufacturer on the internet and search for the most recent drivers for it.</p>
<p>6 Viruses</p>
<p>Often the first sign of a virus infection is instability. Some viruses erase the boot sector of a hard drive, making it impossible to start. This is why it is a good idea to create a Windows start-up disk. Go to</p>
<p>* Start-Settings-Control Panel-Add/Remove Programs</p>
<p>Here, look for the Start Up Disk tab. Virus protection requires constant vigilance.</p>
<p>A virus scanner requires a list of virus signatures in order to be able to identify viruses. These signatures are stored in a DAT file. DAT files should be updated weekly from the website of your antivirus software manufacturer.</p>
<p>An excellent antivirus programme is McAfee VirusScan by Network Associates ( www.nai.com). Another is Norton AntiVirus 2000, made by Symantec ( www.symantec.com).</p>
<p>7 Printers</p>
<p>The action of sending a document to print creates a bigger file, often called a postscript file.</p>
<p>Printers have only a small amount of memory, called a buffer. This can be easily overloaded. Printing a document also uses a considerable amount of CPU power. This will also slow down the computer&#8217;s performance.</p>
<p>If the printer is trying to print unusual characters, these might not be recognised, and can crash the computer. Sometimes printers will not recover from a crash because of confusion in the buffer. A good way to clear the buffer is to unplug the printer for ten seconds. Booting up from a powerless state, also called a cold boot, will restore the printer&#8217;s default settings and you may be able to carry on.</p>
<p>8 Software</p>
<p>A common cause of computer crash is faulty or badly-installed software. Often the problem can be cured by uninstalling the software and then reinstalling it. Use Norton Uninstall or Uninstall Shield to remove an application from your system properly. This will also remove references to the programme in the System Registry and leaves the way clear for a completely fresh copy.</p>
<p>The System Registry can be corrupted by old references to obsolete software that you thought was uninstalled. Use Reg Cleaner by Jouni Vuorio to clean up the System Registry and remove obsolete entries. It works on Windows 95, Windows 98, Windows 98 SE (Second Edition), Windows Millennium Edition (ME), NT4 and Windows 2000.</p>
<p>Read the instructions and use it carefully so you don&#8217;t do permanent damage to the Registry. If the Registry is damaged you will have to reinstall your operating system. Reg Cleaner can be obtained from www.jv16.org</p>
<p>Often a Windows problem can be resolved by entering Safe Mode. This can be done during start-up. When you see the message &#8220;Starting Windows&#8221; press F4. This should take you into Safe Mode.</p>
<p>Safe Mode loads a minimum of drivers. It allows you to find and fix problems that prevent Windows from loading properly.</p>
<p>Sometimes installing Windows is difficult because of unsuitable BIOS settings. If you keep getting SUWIN error messages (Windows setup) during the Windows installation, then try entering the BIOS and disabling the CPU internal cache. Try to disable the Level 2 (L2) cache if that doesn&#8217;t work.</p>
<p>Remember to restore all the BIOS settings back to their former settings following installation.</p>
<p>9 Overheating</p>
<p>Central processing units (CPUs) are usually equipped with fans to keep them cool. If the fan fails or if the CPU gets old it may start to overheat and generate a particular kind of error called a kernel error. This is a common problem in chips that have been overclocked to operate at higher speeds than they are supposed to.</p>
<p>One remedy is to get a bigger better fan and install it on top of the CPU. Specialist cooling fans/heatsinks are available from www.computernerd.com or www.coolit.com</p>
<p>CPU problems can often be fixed by disabling the CPU internal cache in the BIOS. This will make the machine run more slowly, but it should also be more stable.</p>
<p>10 Power supply problems</p>
<p>With all the new construction going on around the country the steady supply of electricity has become disrupted. A power surge or spike can crash a computer as easily as a power cut.</p>
<p>If this has become a nuisance for you then consider buying a uninterrupted power supply (UPS). This will give you a clean power supply when there is electricity, and it will give you a few minutes to perform a controlled shutdown in case of a power cut.</p>
<p>It is a good investment if your data are critical, because a power cut will cause any unsaved data to be lost.</p>
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		<title>How computer viruses are spread.</title>
		<link>http://devterch.com/blog/61/how-computer-viruses-are-spread/</link>
		<comments>http://devterch.com/blog/61/how-computer-viruses-are-spread/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 08:02:48 +0000</pubDate>
		<dc:creator>stanley</dc:creator>
				<category><![CDATA[Virus]]></category>
		<category><![CDATA[How computer viruses are spread]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=61</guid>
		<description><![CDATA[computer virus is a computer program that can copy itself and infect a computer without the permission or knowledge of the owner. The term &#8220;virus&#8221; is also used to refer to other types of malware, adware, and spyware programs that do not have the reproductive ability. A true virus can only spread from one computer [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p><strong>computer virus</strong> is a <a title="Computer program" href="http://en.wikipedia.org/wiki/Computer_program">computer program</a> that can copy itself and infect a computer without the permission or knowledge of the owner. The term &#8220;virus&#8221; is also used to refer to other types of <a title="Malware" href="http://en.wikipedia.org/wiki/Malware">malware</a>, <a title="Adware" href="http://en.wikipedia.org/wiki/Adware">adware</a>, and <a title="Spyware" href="http://en.wikipedia.org/wiki/Spyware">spyware</a> programs that do not have the reproductive ability. A true virus can only spread from one computer to another (in some form of executable <a title="Code" href="http://en.wikipedia.org/wiki/Code">code</a>) when its host is taken to the target computer; for instance because a user sent it over a network or the Internet, or carried it on a removable medium such as a <a title="Floppy disk" href="http://en.wikipedia.org/wiki/Floppy_disk">floppy disk</a>, <a title="Compact Disc" href="http://en.wikipedia.org/wiki/Compact_Disc">CD</a>, <a title="DVD" href="http://en.wikipedia.org/wiki/DVD">DVD</a>, or <a title="USB flash drive" href="http://en.wikipedia.org/wiki/USB_flash_drive">USB drive</a>. Viruses can increase their chances of spreading to other computers by infecting files on a <a title="Network file system" href="http://en.wikipedia.org/wiki/Network_file_system">network file system</a> or a file system that is accessed by another computer. The term &#8220;computer virus&#8221; is sometimes used as a catch-all phrase to include all types of <a title="Malware" href="http://en.wikipedia.org/wiki/Malware">malware</a>. Malware includes computer viruses, worms, trojan horses, most rootkits, spyware, dishonest adware, crimeware, and other malicious and unwanted software), including true viruses. Viruses are sometimes confused with <a title="Computer worm" href="http://en.wikipedia.org/wiki/Computer_worm">computer worms</a> and <a title="Trojan Horse (Computing)" href="http://en.wikipedia.org/wiki/Trojan_Horse_%28Computing%29">Trojan horses</a>, which are technically different. A worm can exploit security vulnerabilities to spread itself to other computers without needing to be transferred as part of a host, and a Trojan horse is a program that appears harmless but has a hidden agenda. Worms and Trojans, like viruses, may cause harm to either a computer system&#8217;s hosted data, functional performance, or networking throughput, when they are executed. Some viruses and other malware have symptoms noticeable to the computer user, but many are surreptitious.</p>
<p>Most personal computers are now connected to the Internet and to <a title="Local area network" href="http://en.wikipedia.org/wiki/Local_area_network">local area networks</a>, facilitating the spread of malicious code. Today&#8217;s viruses may also take advantage of network services such as the <a title="World Wide Web" href="http://en.wikipedia.org/wiki/World_Wide_Web">World Wide Web</a>, <a title="E-mail" href="http://en.wikipedia.org/wiki/E-mail">e-mail</a>, <a title="Instant Messaging" href="http://en.wikipedia.org/wiki/Instant_Messaging">Instant Messaging</a>, and <a title="File sharing" href="http://en.wikipedia.org/wiki/File_sharing">file sharing</a> systems to spread.</p>
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		<title>How to prevent users from writing to USB drives</title>
		<link>http://devterch.com/blog/66/how-to-prevent-users-from-writing-to-usb-drives/</link>
		<comments>http://devterch.com/blog/66/how-to-prevent-users-from-writing-to-usb-drives/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 07:52:56 +0000</pubDate>
		<dc:creator>Norman Ammans</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[USB Drives]]></category>
		<category><![CDATA[writing to USB drives]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=66</guid>
		<description><![CDATA[USB drives have become the most popular and standard removable storage device to move data to different locations. They come with features like password protection and are compatible with all numerous operating systems and extra storage capacity (up to 65 GB).
The main issue with USB drives is the threat of viruses and other malware that [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>USB drives have become the most popular and standard removable storage device to move data to different locations. They come with features like password protection and are compatible with all numerous operating systems and extra storage capacity (up to 65 GB).</p>
<p>The main issue with USB drives is the threat of viruses and other malware that are easily spread during the transfer of data from different computers. Today organizations have even the issues of their workers easily writing data onto USB drives using their PCs which may include confidential proprietary data. If you have windows XP with SP2, then you can disable the writing option to USB drives.</p>
<p>The following steps will enable you disable the USB writing option:</p>
<p>To edit the computer registry, first you should log onto your computer with administrative rights.</p>
<p>First click on Start button and type &#8220;Regedit&#8221; in Run option.</p>
<p>Here locate the location to:</p>
<p>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control</p>
<p>Here in right side panel, click right to create a key with the name &#8220;StorageDevicePolicies&#8221;.</p>
<p>Now in left side panel, select &#8220;StorageDevicePolicies&#8221; key, again right click to create new DWORD value then label it &#8220;WriteProtect&#8221;.</p>
<p>Set its value to &#8220;1&#8243;. But again enable this option set its values &#8220;0&#8243;.<br />
You are done, now close the registry editor and restart your computer to effect the changes..</p>
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		<title>Windows XP Shut Down and Automatic Reboot/Restarts Problems</title>
		<link>http://devterch.com/blog/56/windows-xp-shut-down-and-automatic-rebootrestarts-problems/</link>
		<comments>http://devterch.com/blog/56/windows-xp-shut-down-and-automatic-rebootrestarts-problems/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 07:47:55 +0000</pubDate>
		<dc:creator>Norman Ammans</dc:creator>
				<category><![CDATA[Windows errors]]></category>
		<category><![CDATA[Automatic Reboot/Restarts]]></category>
		<category><![CDATA[Windows XP]]></category>
		<category><![CDATA[Windows XP Shut Down and Automatic Reboot/Restarts Problems]]></category>

		<guid isPermaLink="false">http://devterch.com/blog/?p=56</guid>
		<description><![CDATA[This topic was prompted by a problem that one of our clients was facing. He ran into a problem trying to get his computer to shut down:
He was running Windows XP Professional and it absolutely refused to shut down. Every time he tried to shut down it could go through the motions, but when it [...]]]></description>
			<content:encoded><![CDATA[<!--INFOLINKS_ON--><p>This topic was prompted by a problem that one of our clients was facing. He ran into a problem trying to get his computer to shut down:</p>
<p><em>He was running Windows XP Professional and it absolutely refused to shut down. Every time he tried to shut down it could go through the motions, but when it got to the point to turn off the machine, the BIOS screen could come up and the machine reboots.</em></p>
<p>Annoying; well let’s look at the causes before we tell you what worked for our Client. There are three basic sources of automatic reboot problems:</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->Recovery settings</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->Software incompatibilities, including driver issues</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->BIOS problems</p>
<h2><a name="EUC"></a>Recovery Settings</h2>
<p>One of the things that is quite different about Windows XP compared to Windows 9x (9x is shorthand for Windows 95, Windows 98, and Windows Me in all their various versions), is that one can control how it responds to certain critical errors—those that cause the infamous <strong>Blue Screen of Death</strong> (BSOD). In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. If that fatal error only occurs when you&#8217;re shutting down, the system reboots automatically.</p>
<p>If you haven&#8217;t changed any of the system failure settings, you should be able to see the error by looking in the Event Log. But a better long-term solution is to turn off the automatic reboot so you can actually see the error when it happens—chances are it will tell you enough about itself to let you troubleshoot further. To change the recovery settings to disable automatic rebooting:</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->Right-click <strong>My Computer</strong> and then click <strong>Properties</strong>.</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->Click the <strong>Advanced</strong> tab.</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->Under <strong>Startup and Recovery</strong>, click <strong>Settings</strong> to open the <strong>Startup and Recovery</strong> dialog box.</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->Clear the <strong>Automatically restart</strong> check box, and click <strong>OK</strong> the necessary number of times.</p>
<p style="margin-left: 0.5in;text-indent: -0.25in"><!--[if !supportLists]--><span style="font-family: Symbol"><span>·<span> </span></span></span><!--[endif]-->Restart your computer for the settings to take effect</p>
<p>Now when you go to shut down and a fatal error occurs, you&#8217;ll at least see it and it won&#8217;t cause an automatic reboot. You still have to sort out what&#8217;s causing the problem, and that gets us to the next cause.</p>
<h2><a name="EFE"></a>Software Incompatibility</h2>
<p>Most of the time a fatal error or BSOD is a software or driver problem, and troubleshooting these can be tricky. The mechanism for troubleshooting, however, is pretty much the same for any problem on a PC. The first thing to look at is what&#8217;s changed—what new software program or drivers have you added, usually just before the problem started. This sounds easy and it often is, but if it&#8217;s something you&#8217;ve lived with for a while, you&#8217;ll often have no idea what the proximate cause is. When you do, it&#8217;s a lot easier. When you don&#8217;t, you need to do a bit of research to find out if there is a specific cause for the particular error message you&#8217;re getting (when you have one) or a known issue with certain programs or drivers that causes the behavior you&#8217;re seeing.</p>
<p>Often someone else has had a similar problem and will offer a solution. And it&#8217;s always a good idea to check for updates to any of your critical hardware drivers on the manufacturer&#8217;s Web site, although windows update helps keep you up to date.</p>
<h2><a name="EFF"></a>BIOS Problems</h2>
<p>Finally, the last and often trickiest to troubleshoot source of reboot problems: your computer&#8217;s <strong>BIOS</strong>. If there is a problem in your BIOS, or sometimes even in the firmware for one of the other pieces of hardware installed in your machine, it could cause an instability and lead to one of those automatic restarts that we talked about in the first section. Especially if the problem is in the Advanced Configuration and Power Interface (ACPI) portion. The good news is that these problems are much less common than they used to be in the bad old days. But it never hurts to check with your computer manufacturer to see if there&#8217;s an updated BIOS available.</p>
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