Call Us Today! 256.414.597314|

How to Uninstall McAfee or Norton antivirus and security Products

One of the most frequently asked questions I get is how to uninstall McAfee or Norton antivirus and security products. Maybe its because trial versions of these products were preinstalled when the customer purchased the computer, or maybe you want to uninstall McAfee and install another antivirus software product. Some computer users try to install an antivirus product and they are told to uninstall McAfee before they can proceed even though it appears McAfee is not running on the system. Follow the instructions below to safely remove McAfee security products including their antivirus and firewall from your computer. Removal through the Add/Remove Programs Control Panel Most of the time, you can simply remove McAfee products through the Add/Remove Control Panel. 1) Click on Start, Click on Control Panel 2) Double-click on Add or Remove Programs 3) Find the Network Associates or McAfee product listed and click on it. 4) Click on Change/Remove 5) You’ll see a screen , Place a checkmark next to each McAfee product you wish to remove and click Remove 6) You’ll see a warning message, comfirm you want to remove 7) .The removal process will start showing each program being removed, then it will ask to restart the computer. Go ahead and reboot after the removal process is finished. 8) After rebooting McAfee should be removed from your system. Some times the normal uninstall may not remove it, try the automatic uninstall instructions below to remove McAfee security products. Removing McAfee Automatically McAfee has an automatic removal program to remove the following software products when the normal removal methods fail. However It does not work with Windows 98 or Windows ME. The removal tool deletes all traces of the following products in Windows 2000 Pro, Windows XP Home and Professional, […]
By |October 30th, 2009|Windows|0 Comments


If you are a computer tech then this will me awesome for you, as getting the model and serial number can be the most tedious part of the job; whatever the reason you lost your serial number like laptop stickers rubbed off very quickly and manufacturer’s website has not been helpful then the commands am giving you are the best because within a few seconds you will know your serial and model number again. Desktops and Laptops comes with a serial number (or service tag) and a model name. If you ever loose this information, then you can use MS DOS commands to retrieve the information To retrieve serial number of the computer run the following command wmic bios get serialnumber To retrieve model name of the computer run the following command wmic csproduct get name I hope the commands do for you as we can only find drivers based on the serial number. All you have to do is go to Start > Run and then type cmd and click Open. After doing this then the information they provided worked. wmic bios get serialnumber wmic csproduct get name
By |October 30th, 2009|Windows|0 Comments

23 suggestions to improve your Windows XP performance

Since defragging the disk won’t do much to improve Windows XP performance, here are 23 suggestions that will. Each can enhance the performance and reliability of your customers’ PCs. Best of all; most of them will cost you nothing. 1.) To decrease a system’s boot time and increase system performance uses the money you save by not buying defragmentation software — the built-in Windows defragmenter works just fine — and instead equip the computer with an Ultra-133 or Serial ATA hard drive with 8-MB cache buffer. 2.) If a PC has less than 512 MB of RAM, add more memory. This is a relatively inexpensive and easy upgrade that can dramatically improve system performance. 3.) Ensure that Windows XP is utilizing the NTFS file system. If you’re not sure, here’s how to check: First, double-click the My Computer icon, right-click on the C: Drive, then select Properties. Next, examine the File System type; if it says FAT32, then back-up any important data. Next, click Start; click Run, type CMD, and then click OK. At the prompt, type CONVERT C: /FS: NTFS and press the Enter key. This process may take a while; it’s important that the computer be uninterrupted and virus-free. The file system used by the bootable drive will be either FAT32 or NTFS. I highly recommend NTFS for its superior security, reliability, and efficiency with larger disk drives. 4.) Disable file indexing. The indexing service extracts information from documents and other files on the hard drive and creates a “searchable keyword index.” As you can imagine, this process can be quite taxing on any system. The idea is that the user can search for a word, phrase, or property inside a document, should they have hundreds or […]
By |October 30th, 2009|Windows|0 Comments


If for any reason you want to make an autorun CD and you have been wondering how it is done then this article is for you; • Open notepad • Write OPEN=INSTALLSetup_filename.EXE ICON=INSTALLSetup_filename.EXE • Save it but not as a .txt file but as .inf file. • Next replace the “setup_filename.EXE” with the name of the setup file. Note that some times have the “.exe” extension some have “.msi” extension, just replace the setup file. • Its almost done now, burn your CD with the autorun.inf file included • You can go ahead and test your CD now; insert it in the CD drive and wait for the autorun to begin, if nothing happens double-click on the CD drive icon.


Who has seen a pop up like the one below; Fatal error: the system has become unstable or is busy,” it says. “Enter to return to Windows or press Control-Alt-Delete to restart your computer. If you do this you will lose any unsaved information in all open applications.” You have just been struck by the Blue Screen of Death. Anyone who uses Mcft Windows will be familiar with this. What can you do? More importantly, how can you prevent it happening? 1 Hardware conflict The number one reason why Windows crashes is hardware conflict. Each hardware device communicates to other devices through an interrupt request channel (IRQ). These are supposed to be unique for each device. For example, a printer usually connects internally on IRQ 7. The keyboard usually uses IRQ 1 and the floppy disk drive IRQ 6. Each device will try to hog a single IRQ for itself. If there are a lot of devices, or if they are not installed properly, two of them may end up sharing the same IRQ number. When the user tries to use both devices at the same time, a crash can happen. The way to check if your computer has a hardware conflict is through the following route: * Start-Settings-Control Panel-System-Device Manager. Often if a device has a problem a yellow ‘!’ appears next to its description in the Device Manager. Highlight Computer (in the Device Manager) and press Properties to see the IRQ numbers used by your computer. If the IRQ number appears twice, two devices may be using it. Sometimes a device might share an IRQ with something described as ‘IRQ holder for PCI steering’. This can be ignored. The best way to fix this problem is to remove the problem device […]
By |October 30th, 2009|Windows|0 Comments

How to prevent users from writing to USB drives

USB drives have become the most popular and standard removable storage device to move data to different locations. They come with features like password protection and are compatible with all numerous operating systems and extra storage capacity (up to 65 GB). The main issue with USB drives is the threat of viruses and other malware that are easily spread during the transfer of data from different computers. Today organizations have even the issues of their workers easily writing data onto USB drives using their PCs which may include confidential proprietary data. If you have windows XP with SP2, then you can disable the writing option to USB drives. The following steps will enable you disable the USB writing option: To edit the computer registry, first you should log onto your computer with administrative rights. First click on Start button and type “Regedit” in Run option. Here locate the location to: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControl Here in right side panel, click right to create a key with the name “StorageDevicePolicies”. Now in left side panel, select “StorageDevicePolicies” key, again right click to create new DWORD value then label it “WriteProtect”. Set its value to “1”. But again enable this option set its values “0”. You are done, now close the registry editor and restart your computer to effect the changes..

Windows XP Shut Down and Automatic Reboot/Restarts Problems

This topic was prompted by a problem that one of our clients was facing. He ran into a problem trying to get his computer to shut down: He was running Windows XP Professional and it absolutely refused to shut down. Every time he tried to shut down it could go through the motions, but when it got to the point to turn off the machine, the BIOS screen could come up and the machine reboots. Annoying; well let’s look at the causes before we tell you what worked for our Client. There are three basic sources of automatic reboot problems: Recovery settings Software incompatibilities, including driver issues BIOS problems Recovery Settings One of the things that is quite different about Windows XP compared to Windows 9x (9x is shorthand for Windows 95, Windows 98, and Windows Me in all their various versions), is that one can control how it responds to certain critical errors—those that cause the infamous Blue Screen of Death (BSOD). In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. If that fatal error only occurs when you’re shutting down, the system reboots automatically. If you haven’t changed any of the system failure settings, you should be able to see the error by looking in the Event Log. But a better long-term solution is to turn off the automatic reboot so you can actually see the error when it happens—chances are it will tell you enough about itself to let you troubleshoot further. To change the recovery settings to disable automatic rebooting: Right-click […]

Advanced troubleshooting for “Stop 0x0000007B” errors in Windows XP

This step-by-step article describes how to troubleshoot “Stop 0x0000007B” error… This step-by-step article describes how to troubleshoot “Stop 0x0000007B” error messages in Windows XP. This article describes issues that can cause this Stop error including boot sector viruses and device driver issues or hardware issues. If you cannot resolve the problem after you review these issues, use the general troubleshooting steps that appear at the end of the article. This article is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. When you start your computer, you may receive one of the following error message. When you start your computer, you may receive one of the following error messages: STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4) INACCESSIBLE_BOOT_DEVICE Setup has encountered a fatal error that prevents it from continuing.Contact your product support representative for assistance. The following status will assist them in diagnosing the problem. (0x4, 0x1, 0, 0) Setup cannot continue. Power down or reboot your computer now. You may also receive a “Stop 0x0000007B” error message during Windows XP Setup when the Setup program restarts during the installation process. When you receive a Stop error while the Setup program is running, you receive the second error message. To troubleshoot this issue, read the following four sections to determine if any one of the issues applies to you. If none of the issues apply to you, use the following general troubleshooting steps at the end of the article. Boot-Sector Viruses You may receive a “Stop 0x0000007B” error message if your computer is infected with a boot-sector virus. If the […]

Setting Up a Local Printer

Many times our clients have spent a lot of money calling our office reason they can not locate their local printer as a result they can not print. This prompted me to write an article on how to install a local printer. Below are the steps you should follow to install a local printer; 1. Open the Printers folder (Start->Settings->Printers 2. Double-click the “Add Printer” icon 3. When told to begin installing the printer, click Next, Do So 4. You are asked if you wish to install a Local or a Network Printer. For this FAQ, choose, Local Printer 5. Next, you need to enter the manufacturer and model number. If you cannot find it, or you have a disk that came with your printer, choose the “Have Disk” option and browse till you find it. 6. You will now be asked to select a port. Standard is LPT1, but COM2 can also be used. There are other options, but these are very rarely used. 7. You are asked to give the printer a name and whether it will be your default printer. 8. Then, you are asked whether to print a test page. It is suggested that you do. 9. Windows will now copy the files that it needs.
By |September 16th, 2009|Printers|3 Comments

Creating a shortcut for shutting down your PC.

If you find the normal way of shutting down your computer boring and time consuming then this article is for use. After following the steps below you will have a shorter way to shut down your computer. Anywhere on the desktop rick click n choose new shortcut….a create shortcut wizard will appear…in the location bar copy and paste this >> %windir%system32shutdown.exe -s -t 0 …click on next..Name the shortcut like shortcut.exe…right click on the newly created shortcut and go to its properties…in the shortcut key field..set the key combination…like press ctrl+alt+end and click ok…the shortcut for the shutdown.exe is created!!! now every time you will press ctrl+alt+end your computer will be turned off!!
By |September 16th, 2009|Windows|0 Comments